Front of House/Security Staff

Thank you for your interest in the post of Front of House/Security with Historic Environment Scotland. This is a permanent and pensionable appointment.

Your role as Front of House/Security Staff is to give a 5 star welcome to everyone who visits the building. To ensure collections and personnel are safe every day of the year.

Overview of the post and information about the team

As a member of the Front of House/Security Team, you are responsible for providing a world class welcome to a variety of visitors. Given the high-profile nature of the building you will also be responsible for the security of the building, employees and contractors/stakeholders.

Key responsibilities, duties and objectives

• Meet and greet a variety of visitors on arrival at the property.
• Monitor CCTV cameras, carry out regular security patrols of the building and report security incidents to the relevant department.
• Assist with weekly fire inspections (including fire alarm tests)
• Maintenance checks of the building (panic alarm tests, checking emails, updating the diary, keeping a key registrer)
• General conservation care (oversees the safekeeping of the Collection, buff silverware, check furniture for damage, etc)
• Report any maintenance issues to Historic Environment Scotland’s Conservation team or the relevant contractors, ensuring that Supervisor and Scottish Government Manager are made aware
• Assist with meeting and function room setup, as and when required
• Conduct Guided Tours as and when required
• First point of contact for delegates who attend Weekly Meetings

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