Seasonal Retail Assistant

Your role of Retail Assistant will be a seasonal position up until September 2025. The likely start date for this role is in March 2025. There are multiple roles available.

Are you looking for a flexible seasonal job that is both fun and unique? You'll get a unique view into Scotland's rich history and gain valuable experience in the tourism industry and help bring Scotland's dramatic history to life for our visitors from across the world through proactive selling of retail products. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to Edinburgh Castle during the season.

You will be responsible for delivering the highest standard of visitor experience across all areas of Edinburgh Castle, working in one of the three retail gift shops. By engaging with visitors you will proactively sell a wide range of retail products focussing on a strong message of ‘Made in Scotland’.

Having dominated the Edinburgh skyline for over 3,000 years, Edinburgh Castle is steeped in history having served as a royal residence, military garrison, prison and fortress. Each year thousands of visitors from across the globe are welcomed into the castle and we pride ourselves on ensuring each visitor receives a 5 star service. No two days are alike which keeps this role very engaging and brings a great deal of job satisfaction

Benefits of working with HES

- A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
- A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
- Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
- Discounts on 100’s of online retailers
- Interest free loans for bicycles and annual travel passes

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