Admissions Assistant

Thank you for your interest in the post of admissions assistant with Historic Environment Scotland, based at Stirling Castle. This is a permanent and pensionable appointment.

The post holder will be responsible for delivering the highest standards of visitor experience at Stirling Castle working across all areas within the admissions team, including car park, admissions area and outside, with delivery of information to visitors a core part of the role.

This post sits within the admissions team within Stirling Castle, working closely with the members of the castle’s retail and guiding team, to deliver a seamless visitor experience across the castle.

This is an exciting opportunity to work for the lead body responsible for the historic environment in Scotland. You will be actively involved in work which supports providing the best experience for our visitors – ranging from: greeting our visitors in the car park, selling admission tickets or processing online bookings to our diverse visitor base. You will play a key role in ensuring that every visitor has an enjoyable and informative visit.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

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