Seasonal Visitor Services Assistant

Apply with us for an opportunity to attend a Seasonal Recruitment Open Day at Edinburgh Castle on Wednesday 24th, Thursday 25th or Friday 26th July.

Please note the open days on Wednesday 24th and 25th July are now full. Any applications received from 15/07/24 until the closing date at midday on 18/07/24 will be considered for a place at an open day on Friday 26th July.

The team at Edinburgh Castle welcome millions of visitors both locally and internationally. As Scotland’s number one visited paying attraction, we inform, entertain and educate on Edinburgh Castle’s rich and vibrant history. Here at the Castle, we are on the lookout for enthusiastic, customer-driven individuals to join us for the remainder of our busy Summer months from now until 30 September 2024. We have part-time and full-time hours available. Both will include weekend working.

Seasonal employment opportunities available are within our Admissions and Retail Teams:

Admissions team
As part of this team, you'll offer a friendly welcome at the start of every visitor’s journey. Assisting with ticketing options, access advice and providing an overview of the site are just a few of the day-to-day jobs that you would carry out as part of this team. Through site knowledge and a warm demeanor, you'll be an ambassador for the Castle and the wider estate.

Retail team
In this team, you'll use your product knowledge and offer a friendly and professional service to visitors, you'll work with your colleagues to contribute additional income for the estate. Artisan and locally made products are a key element to the retail offering.

*How can I apply?*

Complete this application form, where you will provide some information about yourself and we'll ask you to provide a paragraph on how you meet the essential requirements of the role (up to 250 words). If your application meets the requirements, you'll then be contacted by one of the team to assign you a slot to come and meet with us to find out more about our roles and attend a short interview.

*PLEASE NOTE THAT THE METHODS OF APPLICATION SECTION IN THE BELOW 'GUIDANCE FOR APPLICANTS' DOCUMENT IS NOT APPLICABLE FOR THIS APPLICATION PROCESS*

Interested?

You can download the full job description below and submit your application for the chance to secure one of these exciting seasonal opportunities this Summer!

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