Admissions Assistant

Thank you for your interest in the post of Admissions Assistant with Historic Environment Scotland based at Stirling Castle.

We currently have 3 positions available:-
* 2 x Part Year Permanent positions - Full Time 35 hours per week, contract length 26 weeks each year (usually April to September) however will run from May to November for this year.
* 1 x Fixed Term position - Part Time 26 hours per week, contract will run until 31st March 2025.

These posts sit within the admissions team within Stirling Castle, working closely with members of the castle's retail and guiding team, to deliver a seamless visitor experience across the castle. This will involve roles such as selling tickets and promoting memberships, greeting visitors and working in the car park.

Stirling Castle staff pride themselves on delivering a first-class service. We have welcomed over 450,000 visitors from April - December 2023, visitors from many countries around the world who are all looking for a unique experience, with the anticipation that we will welcome even more visitors in 2024.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

Please specify on your statement of competence if you would like to be considered for the fixed term or part year permanent position or both.

Benefits of working with HES
- A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
- A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
- Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
- Discounts on 100’s of online retailers
- Interest free loans for bicycles and annual travel passes

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