Commercial Manager

Thank you for your interest in the post of Commercial Manager for the Urquhart Castle District with Historic Environment Scotland. Your base location is Urquhart Castle, with some travel across the Region and, on occasion, to other locations in Scotland. This is a permanent and pensionable appointment.

You’ll lead all our visitor operations team at Urquhart Castle, running a successful operation that delivers an outstanding service to visitors and local communities. You’ll lead a team of customer service colleagues, creating an empowering culture that inspires innovation, collaboration and continuous improvement.

The Commercial Manager is a new management role in our Operations Directorate. The Operations Directorate is a newly created Directorate that will strengthen our regional footprint and, for the first time bring together under one directorate, delivery of many of HES’ activities at a regional and local level across Scotland.

Reporting to the District Visitor and Community Manager, the postholder will manage the commercial operations at Urquhart Castle. You will work alongside the Operations Manager for Urquhart Castle and will also work closely with your partners in the local conservation teams. Together you will deliver for HES an outstanding experience for visitors, enrich the local community, and run a successful commercial operation.

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