Historic Environment Scotland
Longmore House, Edinburgh

Network Technician

Job summary

Salary Band £26341 - £32669
Location Edinburgh and the Lothians
Hours 37 per week
Closing Date 11 August 2021 at midday
Reference HES/21/081

Reporting to the Network Manager, you, and a colleague, will be responsible for the support function and the deployment of new services by the Network team within HES’ IT department. You will act as second line escalation for all network related faults and be responsible for ensuring that all SLA are met in relation to customer faults.

You will also work closely with senior members of the Network and Security teams and our Internal Project Managers and Solutions Architects on the implementation of new solutions. You will be expected to work with the helpdesk and other members of the Service Operations Team.

As part of your role, you will be expected to travel extensively, with equipment and hardware to our sites around Scotland – some of which will be remote sites and include overnight stays and out of hours work.

Apply for this job

To apply for this post, please complete an online application form, which can be accessed below. Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, which we recommend that you read, as well as Job Description for the post – both can be accessed via the links above. If you are unable to complete an online application form, please contact the recruiting team (contact details are provided in the Job Description for each post) and they will arrange for an application form to be sent to you. Please note that as we operate an e-recruitment system, we will contact you via the email address that you provide to update you on the outcome of your application.

Other things you can do with this job

Get Acrobat Reader You will need Adobe Acrobat Reader to view PDF documents. To download it for free please click on the logo.