Historic Environment Scotland
Longmore House, Edinburgh

Visitor Operations and Customer Service Staff

Job summary

Salary Band £18250 - £19201
Location Edinburgh and the Lothians
Hours 37 per week
Closing Date 26 January 2020 at midnight
Reference HES/20/001

Edinburgh Castle seek seasonal staff for four of their operational teams: Admissions, Retail, Guiding and Mobility Vehicle Driving Team.

Can you help us deliver the highest quality customer service?

Would you like to develop your skills in a unique working environment?

We’re inviting people who have a passion for delivering high quality customer care, relish a challenge and will thrive working within a team environment. Our staff are expected to exceed visitor expectations and provide five-star service to visitors from around the world.

Please note that the duties of the Admissions, Guiding and Mobility Vehicle teams include working outside in all weather conditions. Hours will vary depending on which team you join.

Apply for this job

To apply for this post, please complete an online application form, which can be accessed below. Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, which we recommend that you read, as well as Job Description for the post – both can be accessed via the links above. If you are unable to complete an online application form, please contact the recruiting team (contact details are provided in the Job Description for each post) and they will arrange for an application form to be sent to you. Please note that as we operate an e-recruitment system, we will contact you via the email address that you provide to update you on the outcome of your application.

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